How to Get Started with Waikato Printing: Your First Order Made Easy

Jul 3, 2026 | Marketing Materials Blog

Thinking about getting some branded merchandise or print sorted but not sure where to start? Getting set up with Waikato Printing is genuinely simple — and once you’re in the system, ordering again is even easier. Here’s exactly what you need to do.

Step 1: Send Us Your Logo Files

The single most important thing you can do before placing your first order is send us your logo in high resolution. This is the foundation of everything — without a good quality file, we can’t produce work that does your brand justice.

What we need:

Vector files are best — these are files with an .ai, .eps, or .pdf extension (created in Adobe Illustrator or similar). Vector files can be scaled to any size without losing quality, which makes them ideal for both print and embroidery.
High resolution PNG or TIFF — if you don’t have vector files, a PNG or TIFF at 300dpi or higher will work for many applications. A logo saved from a website or social media (typically 72dpi) won’t be sharp enough — so dig out the original files if you can.
Send all versions — if you have colour, black, white, and reversed versions of your logo, send them all. Different products and backgrounds call for different treatments.

Not sure what files you have or where they came from? Just send us what you’ve got and we’ll let you know if it’ll work. If your files need redrawing or cleaning up, we can help with that too — just ask.

Step 2: Give Us Your Billing Details

To set you up as a client, we’ll need a few basic details:

Your business name and physical/postal address
Your preferred billing contact name and email
Your phone number
Your GST number (if registered)

That’s it. We’ll get you set up in our system so future orders are straightforward — no need to re-enter your details every time.

Step 3: Tell Us What You’re After

Now the fun part. Once we have your logo files and billing details on file, you can start exploring what you’d like to order. You don’t need to have a specific product in mind — you can simply tell us:

What the products are for (staff uniforms, event giveaways, retail merchandise, client gifts, etc.)
Roughly how many you need
When you need them
Any budget you’re working within

From there, we’ll put together suggestions from our range — whether that’s branded aprons for your hospitality team, custom caps for a trade show, or tote bags for your retail counter.

Step 4: We Create Your Mockups

Here’s where it gets exciting. Once we have your high resolution logo files, we can produce mockups of promotional products with your branding applied. This means you get to see exactly how your logo will look on a cap, a polo, a tote bag, or whatever you’re considering — before you spend a cent.

Mockups take the guesswork out of the process. You can check how your logo sits on the product, whether the colours work, and whether the size and placement feel right. If you want to try a different position or a different colourway, we can adjust the mockup before anything goes to production.

This service is one of the things our clients love most about working with us — because it means no surprises when the order arrives.

Step 5: Approve & Place Your Order

Once you’re happy with the mockup, we’ll send you a formal quote. When you give us the go-ahead, we move into production. You’ll receive a final proof to sign off before anything is printed or embroidered, and we’ll keep you updated on timing through to delivery.

Simple. Straightforward. No stress.

Already a Client? Even Easier

One of the best things about getting set up with us is that every order after the first one is faster. Your logo files are on file, your billing details are saved, and we already know your brand. You call or email, tell us what you need, and we get moving.

Many of our clients have been ordering with us for years precisely because repeat orders are so easy. We know what you need before you’ve finished explaining it.